The Chase Hotel, Ross-On-Wye
Gloucester Road, Ross-On-Wye, HR9 5LHGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room |  3.8 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.2 / 5 |
How to book this hotel or view prices
Guest Reviews
5.0 / 5
[Bridgend, GB]
on 03/11/2009
(Same sex couple)
location of hotel
great menu/good price
size of room
a function being held on the Sat. night meant we were late being called into dinner
would benefit from a lounge area to read/have coffee
Overall: only 1 night, but enjoyed our stay, staff friendly and efficient/clean/comfortable rooms (108119530)
3.9 / 5
Anonymous
on 12/08/2009
(Mature couple)
Location, grounds, access to Ross on Wye, views from room. Standard of food in restaurant.
The water was cut off [local services] and was brown on re-connection. Not a fault of the hotel. A fire alarm bell at 10.30pm - which was due to an electrical fault. No-one's fault, but a general lack of concern shown by staff -whom one supposes, have to put a brave face on these sorts of incidents.
Overall: A very pleasant place to stay. Beautiful setting and generally good service. (108197482)
4.4 / 5
Sue [Ilford, GB]
on 10/08/2009
(Mature couple)
Lovely grounds
Good breakfast
Very good staff
terrace asnd garden
Seeing the helicopter and the balloon
(108896873)
4.9 / 5
Malcolm [Sidmouth, GB]
on 11/07/2009
(Group of work colleagues)
The ratings which I have given reflect the feelings of the members of my party.
There were really no bad points.
Overall: We were accompanied by friends from Germany, who travel around the world. They were fulsome in their praise of the Chase Hotel, and we totally agree with their opinion. (107722572)
4.4 / 5
Anonymous
on 18/06/2009
(Mature couple)
(107991707)
4.7 / 5
Anonymous
on 03/03/2009
(Young couple)
The staff were very helpful and friendly. Our room was clean and the bed was comfortable. The breakfast was lovely!
Overall: A lovely hotel set in lovely surroundings close to the town centre. We would stay here again if in the area. (107831380)
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