| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.3 / 5 |
(108191089)
Helpful and efficient staff.
Breakfast available until 12pm.
room was cold at times
Parking charged at £8.00 per day. Too expensive
Overall: Overall a good experience. Hotel very relaxing and clean. Friendly and helpful staff. (108298634)
assistance v good food brill clean quiet
no bath only 2 tissues ,minor detail i know
Overall: very good (108896051)
friendly staff very helpfull. within walking distance of theatre and shops and restuarants
Overall: enjoyed our stay, it was our second visit to this hotel,stayed there last october on a visit to the theatre,so decided to stay there again and was well pleased just like the first time, and would certainally be using it in the future. (108124223)
Staff were polite and helpful.
Breakfast was nice and fresh with an excellent choice.
Good spacious room.
Handy on-site parking.
Carpets in room and corridor looked tired and in need of a clean. Although a non smoking room we could smell smoke periodically.
(108818517)
left jacket in wardrobe; hotel staff extremely helpful in locating lost property and returning my call promptly;
Workmen scaling in front of building at 8am Sunday morning; noisymachinery; opened curtains to see them staring back at me on the third floor! Perhaps we should have been warned. Dust round curtain tops. Noisy revellers returning at 3am-4am, banging doors, conversing loudly disturbed our sleep.
Overall: Noisiest Novotel stay yet (I'm a loyal Novotel customer so it won't stop me booking!) (108666514)
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