The Manor House Hotel And Golf Club, Castle Combe
Near Bath, Castle Combe, SN14 7HRGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money |  4.3 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room |  4.7 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.5 / 5 |
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Guest Reviews
4.4 / 5
Anonymous
on 16/09/2009
(Mature couple)
Luxury, restful
staff smoking outside bedroom window, no battery in bedside clock
Overall: extremely enjoyable, however dinner in baybrook restaurant very overpriced (108820179)
3.7 / 5
Anonymous
on 02/09/2009
(Mature couple)
Lovely location & building. Rooms spacious & well appointed. Food at Wedding reception excellent, staff unobtrusive.
Room service a bit slow. Handset for tv in bathroom didn't work on final morning & too rushed to ring reception. Slow breakfast service, resulting in one meal being uneaten due to prior makeup booking. Golf club menu disappointing. Only 2 portions of salmon & 5 people eating in total. Buggy service unsuitable for elderly in cold wet conditions.
Overall: Enjoyable stay in delightful part of the UK (107814002)
4.0 / 5
MarK [Exeter, GB]
on 27/05/2009
(Same sex couple)
Setting was fantastic and the catering outstanding. Mainly the staff were very friendly.
Not being able to check in until after the wedding had taken place and having to change in the ladies loo. A seperate room could have been allocated. Very rude member of bar staff. Who would not allow us to order a drink from the main bar because he said we were only allowed to use the wedding bar even though this was in between the afternoon and evening do. He complained aboiut having to look after 50 guests booked for dinner. I did remark about being a resident but he still refused to serve me.
(107764742)
4.3 / 5
Anonymous
on 12/05/2009
(Family with older children)
(107665143)
5.0 / 5
DENISE [Glossop, Derbyshire, GB]
on 19/08/2008
(Mature couple)
We have nothing but good comments for the Manor Hotel and the staff are always extremely pleasant and helpful.
Overall: This is our second visit to the Manor and both times we found our stay excellent and very enjoyable with. We booked via an internet website and on arriving were told that we had been upgraded to either a suite or cottage which made out stay very special. Thank you very much and we will certainly be returning soon. (108007642)
5.0 / 5
Anonymous
on 09/03/2008
(Young couple)
Beautifully decorated, lovely peaceful atomosphere, well maintained rooms and grounds, soft & comfortable bed with a choice of pillows.
It was all good!
Overall: The staff were very friendly, the accommodation was warm, comfortable and immaculately presented. The breakfast was superb - good fresh ingredients. Overall we had a lovely stay. (97108340)
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