| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating |  4.0 / 5 |
4.1 / 5
David [Henley-on-Thames, GB]
on 14/10/2009
(Mature couple)
V good, friendly and helpful staff.
(Minor points)
No fruit-tea bags.
No tissues in bathroom. V restricted parking,but staff helps out with this.
Overall: Nice atmosphere, friendly staff. Great hotel location. (108906477)
2.1 / 5
Ray [Ipswich, GB]
on 29/08/2009
(Mature couple)
Location. Breakfast was good
The hotel was in need of a face lift. The room service food was very poor.
Hotel was very hot and A/C was not working.
(108940956)
4.6 / 5
Melody [Crawley, W. Sussex, GB]
on 31/07/2009
(Solo leisure traveller)
Perfect location
Pricey
Overall: Excellent (107690166)
3.7 / 5
Arthur [Scarsdale, NY, US]
on 19/07/2009
(Mature couple)
Room was large and comfortable. AC was fine.
I was not told that the room was up two flights of stairs and I'm 73! There were lots of large, ugly spiders in the room near the windows. We asked to have the room sprayed but nothing was done. Big demerits.
Overall: Fine, other than the spiders. Ugh. (107909005)
4.4 / 5
Anonymous
on 15/07/2009
(Mature couple)
Beautiful location, excellent food and service
(107723156)
4.3 / 5
Anonymous
on 10/06/2009
(Mature couple)
Friendly and helpful staff.
(107384032)
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