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4 star

Carlton Mitre Hotel, Hampton Court

Hampton Court Rd, Hampton Court, Hampton Court, KT8 9BN

Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 4.0 / 5 4.0 / 5
Overall value for money 3.6 / 5 3.6 / 5
Performance of staff 4.2 / 5 4.2 / 5
Your room 4.2 / 5 4.2 / 5
Overall experience 4.2 / 5 4.2 / 5
Order and cleanliness of the hotel 4.2 / 5 4.2 / 5
Guest Rating 4.0 / 5 4.0 / 5

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Guest Reviews

3.6 / 5 3.6 / 5 Robert [East Molesey, GB] on 22/12/2009 (Young couple)

 (108595838)

4.1 / 5 4.1 / 5 David [Henley-on-Thames, GB] on 14/10/2009 (Mature couple)

V good, friendly and helpful staff.

(Minor points) No fruit-tea bags. No tissues in bathroom. V restricted parking,but staff helps out with this.

Overall: Nice atmosphere, friendly staff. Great hotel location.  (108906477)

2.1 / 5 2.1 / 5 Ray [Ipswich, GB] on 29/08/2009 (Mature couple)

Location. Breakfast was good

The hotel was in need of a face lift. The room service food was very poor. Hotel was very hot and A/C was not working.

 (108940956)

4.6 / 5 4.6 / 5 Melody [Crawley, W. Sussex, GB] on 31/07/2009 (Solo leisure traveller)

Perfect location

Pricey

Overall: Excellent  (107690166)

3.7 / 5 3.7 / 5 Arthur [Scarsdale, NY, US] on 19/07/2009 (Mature couple)

Room was large and comfortable. AC was fine.

I was not told that the room was up two flights of stairs and I'm 73! There were lots of large, ugly spiders in the room near the windows. We asked to have the room sprayed but nothing was done. Big demerits.

Overall: Fine, other than the spiders. Ugh.  (107909005)

4.4 / 5 4.4 / 5 Anonymous on 15/07/2009 (Mature couple)

Beautiful location, excellent food and service

 (107723156)

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