| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.5 / 5 |
| Overall experience |  3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
1.9 / 5
Anonymous
on 01/11/2009
(Young couple)
Friendly waiting staff, quite good breakfast
Filthy shower, terrible evening meal-worst ever, wait to check out
Overall: Unpleasant (108726739)
4.4 / 5
Lynne [Rotherham, GB]
on 21/10/2009
(Mature couple)
Excellent dinner and service in restaraunt
(108445558)
4.0 / 5
Sally [Hurstpierpoint, GB]
on 02/10/2009
(Mature couple)
We were upgraded to a larger room which was lovely. The staff were very helpful, nothing was too much trouble. Ideal position within walking distance of Settle.
TV in the room was tiny. The room was very large and the TV was so far away from the bed that it was difficult to see it. Either needs a bigger TV or move it. Also only 5 channels. Freeview would have been nice.
Overall: Hotel was just right for us. No kids and pretty quiet and ideally positioned for our needs. The staff were friendly and helpful and I would recommend the hotel to anybody looking to stay in this area interested in walking and cycling. (108312524)
4.9 / 5
Anonymous
on 23/09/2009
(Mature couple)
(108548643)
4.9 / 5
alan [boston, GB]
on 01/09/2009
(Mature couple)
all very good
Overall: very good (107195076)
3.9 / 5
Anonymous
on 11/08/2009
(Young couple)
Excellent food and friendly environment. The staff were extremely helpful.Beautiful old building in a good location for visiting attractions in the area.
The rooms would benefit from modernising or re-decorating although the room was spacious and comfortable with good facilities.
(108455668)
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