Park Inn Harlow, Harlow
Southern Way, Harlow, CM18 7BAGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 3.3 / 5 |
| Guest Rating | 3.5 / 5 |
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Guest Reviews
3.6 / 5
[Didcot, GB]
on 30/09/2009
(Group of adult friends)
Staffs are friendly and efficent.Good breakfast.
The door doesn't close properly in room 219.Pillow were too soft.The room is a bit outdated,could do with a make over.The light bulbs were not in the reading lamps.
Overall: We have a good night sleep. (108580113)
2.0 / 5
Lisa [Felsted, GB]
on 16/09/2009
(Same sex couple)
convenient to M11, M25 Cambridge
Not enough members of staff and those they did have were very young & inexperienced
Bar unsupervised each time we went in; one person covering reception & bar
Checking out took a long time due to lack of experience, which made me late departing.
Musty smell in and around room
Overall: I needed somewhere convenient and wasn't planning to spend a great deal of time at the hotel, as I was attending a conference. I used the bar area on three consecutive evenings over the weekend and it was not staffed. Despite advertised as refurbished, still a large percentage of the Hotel is tired and needs attention. (108388580)
3.7 / 5
Anonymous
on 10/09/2009
(Mature couple)
bath was dirty;bathroom generally needs updating;bathroom door didn't close shut.We had extended check out time,but still got locked out of room as card had not been updated.
Overall: was a pleasant stay, (108299711)
4.6 / 5
Anonymous
on 25/08/2009
(Group of work colleagues)
staff were very kind and helpful
Overall: had a great stay at the hotel and will use it again (108682959)
4.1 / 5
Robert [Newton Abbot, GB]
on 25/08/2009
(Mature couple)
The accomadation was value for money for the discounted weekend rate
Not a major problem but simple things like bedside light bulb missing and battery needed replacing on tv remote simple thing that could sorted
Overall: Very satisfactory (108830134)
2.1 / 5
Anonymous
on 21/08/2009
(Solo business traveller)
good location
The room was dingy and smelt unpleasant as did the corridor. The toilet didn't flush properly and my towels were like brillo pads.
Overall: Not particularly enjoyable (108135189)
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