| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment |  2.7 / 5 |
| Overall value for money | 2.7 / 5 |
| Performance of staff |  3.3 / 5 |
| Your room |  2.4 / 5 |
| Overall experience | 2.7 / 5 |
| Order and cleanliness of the hotel | 2.4 / 5 |
| Guest Rating | 2.8 / 5 |
4.6 / 5
Leigh [San Diego, CA, US]
on 17/09/2009
(Solo leisure traveller)
Convenient to Heathrow Airport and Central London for a transit stay
(108133736)
1.9 / 5
dianne [san francisco, CA, US]
on 02/08/2009
(Mature couple)
this hotel is very close to the tube stop
and the staff is quite nice, especially the breakfast waiter
our bathroom had such a horrible mildew smell that i used the kitchenette sink for everything, including a sponge bath instead of taking a shower (the smell in there literally made me nauseous)
our room had windows open to the breakfast area and drapes that didn't completely close - so i was dodging being in view while dressing
overall cleanliness was quite poor - i (unfortunately) dropped something that required me to see the floor under and behind the bed - worse than a frat room in November.
(108975862)
1.6 / 5
Anonymous
on 26/07/2009
(Solo leisure traveller)
clean hotel, very close to the underground station, about 20 minutes from the heart of London
Not good greeting from the receptionest and no apology for any inconvenious
Overall: I don't recommend it (108492842)
4.4 / 5
carl [newton abbot, GB]
on 20/07/2009
(Solo leisure traveller)
everything was fine
based on how much i payed for the room,it was fine
Overall: for the money the hotel was fine (108524312)
4.0 / 5
karen [plymouth, GB]
on 07/07/2009
(Group of work colleagues)
value for money, clean and tidy. breakfast was very good we just didnt appreciate the bug that was on one of our plates, this was most probably because the breakfast was served in the conservatry.
staff seemed annoyed when we asked for extra towels and an iron. the sofa bed wasnt made up in our room when we arrived and when we asked for it to be made up we were given 1 sheet a pillow and a blanket, so we just made it up ourselves.
Overall: was not far from wembley staduim which was the purpose of our stay (107991588)
4.1 / 5
Anonymous
on 17/06/2009
(Mature couple)
friendly clean comfortable
Overall: good value (107649796)
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