| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.7 / 5 |
The staff were generally friendly.
The hotel does not have a car park but staff move your car around available parking bays for you.
Reception had check in for 1 night but i had booked for 2.
Cleaning of the room was overlooked.
Overall: Hotel billed as four star but rooms and service were that of a three star. (108302261)
(107420395)
Welcoming and helpful staff. Good accomodation.
Street parking only
(97337862)
No good points to speak of other than the hotel is close to hull station
Horrible interior/exterior. Small room small bed small bathroom. This hotel is not a 4 star!
Overall: I felt cheated as the hotel is not a 4star (107109790)
the location
the rooms need updating, the decor wasnt great
Overall: We weren't advised that there was going to be maintainence on the lifts. On the morning of leaving there were both lifts out of order and no-one told us. We had to carry our bags and suitcase down 5 flights of stairs. Also we had trouble getting into our room twice as the card didnt work. (97444523)
Central location near train station and shops, reasonably priced room for standard.
Not the biggest room but more than sufficient for one person. I was on sixth floor but weekend stay on lower floor could be noisy thanks to drinkers in streets.
Overall: Nice hotel with helpful facilities such as free, secure parking. Central location, within easy drive of football ground. Noise might be a problem for light sleepers, but I had little problem on sixth floor. Later checkout time ideal. (97305725)
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