| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating |  3.6 / 5 |
3.3 / 5
Anonymous
on 20/10/2004
(Group of adult friends)
(1561399)
4.7 / 5
Anonymous
on 28/06/2009
(Solo leisure traveller)
(107809209)
2.6 / 5
Anonymous
on 31/05/2009
(Family with older children)
breakfast was good room was clean
room was extremely noisy, with traffic, and did not quieten down until 4 in the morning, so very little sleep was had, we ordered 6 bar meals, but only 5 arrived, when we inquired where the other meal was we were told, it cant be found and the chef has gone home, the manager was consulted, she said it was possible to have curry or soup (by this time the others had all finished their meals)and my grandson does not like curry or soup, so he went without, during this fiasco the barman was extremely rude as if it was our fault. the waiting staff, seemed to find it hard to understand us, and kept taking things from the table before we were finished with them.
(107778713)
3.7 / 5
ali [Yainville, FR]
on 20/02/2009
(Solo business traveller)
should this hotel to be advised I will recommend them to clean the main entry and mantain properly the parking and the electric components at the swimming poole who is actually dangerous!
(107827073)
3.0 / 5
Anonymous
on 18/02/2009
(Mature couple)
Great location for Beach and Town Centre/ BIC.
The allocated bedroom was very very warm with no alternative available - Shower / Bath had water flow problems. The decor was tired around the whole hotel, it needs urgent re-furbishment.
Overall: Overall it was a satisfactory stay but without the amenities of the leisure centre, the helpful staff and quality of food this stay could have turned into a nightmare. There are many other hotels nearby offering the same experience. (107518719)
1.7 / 5
Anonymous
on 25/01/2009
(Solo business traveller)
Good location and car parking good.
Breakfasts good
Reception staff helpful
Rooms not clean and dated
Poor customer communications - for example I ws not told that the bar food finished at 7.15 and the restaurant closed at 8pm.
Dinner very expensive and poor value for money
Restaurant staff very surly
Overall: Overall very disappointed and I cannot believe this hotel warrants a 3* rating. (107617281)
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