| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.8 / 5 |
(108952796)
New dining room was excellent. Views from dining room and lounge were very good.
Parking a little tricky. I parked on the lower car park but it was steep to drag up the luggage. Room was a litte chilly.
Overall: Very much enjoyed my stay. (108535521)
Excellent location with lovely views. Nice large room with sea view. Friendly staff.
Car parking a bit of a lottery. Evening meal mediochre, although breakfast was OK.
Overall: Nice peaceful overnight stay. (108422371)
As always the staff were friendly, helpful and pleasant.
Had I been in my wheelchair I would have been difficult to negotiate the narrow corridors leading to our room. I had to call up the night-porter as there was no hot water for a shower. After running the shower for several minutes the water began to finally get hot. The plumbing and showers really do need upgrading, and attention paid to the discolouration of grouting in the bathroom. Also blankets on beds while warm, they are very heavy and are rather old fashioned. I am Disabled and we were unable to find a parking space within easy walking distance to the main doors. My son dropped me off at the main doors and had to take the car to the bottom carpark, where there still were no spaces, luckily one was just being vacated. However had I been on my own I would not have been able to manage at all, as to get into the hotel I would have had to climb steps to the rear entry. When I asked at reception if there were only three disabled bays, I was told that there was and warned that there was always a scramble for them, which didn't really help. I did notice that two cars parked in the disabled bays were not displaying any blue badges. It would be easier and a lot better if several bays opposite the doors were given over as Disabled bays for guests of the hotel only.
Overall: It was adequate for the purpose of my stay. (108100778)
good size room, sea views, friendly staff, reasonable price
limited parking, limited restaurant menu
Overall: thoroughly enjoyable (108295020)
(108182919)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.