| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 3.9 / 5 |
3.0 / 5
Anonymous
on 17/08/2004
(Young couple)
good communication with us, good directions and parking. pleasant staff
too short breakfast slot - only hour & not enough staff to cover tables.
Overall: Overall enjoyable stay - room design not very good as nextdoors bathroom (and fan) backed onto our room and was very noisy. Staff always willing to help and friendly. Subsequent liaison with hotel also very helpful (1378305)
5.0 / 5
[Evanston, US]
on 26/11/2009
(Same sex couple)
(108346161)
3.9 / 5
[Wellingborough, GB]
on 08/11/2009
(Mature couple)
Advertise bar meals and then dont do
Overall: Enjoyable (108565793)
1.3 / 5
Anonymous
on 26/08/2009
(Mature couple)
Although we had confirmation of early check in no room was ready. We were attending a wedding and needed to shower and change, we aere offered to get ready in an unserviced room. room not as described, superior - no flowers in room although there was some very stale looking fudge and almost certain the bad was a standard double. No full length mirror or wardrobe to hang dress
Overall: Extremely disappointed and not at all worth the £120 we paid (108951461)
3.7 / 5
Anonymous
on 21/08/2009
(Mature couple)
Helpful staff
Problem over chech in but put right
Overall: Good (108870816)
3.7 / 5
Anonymous
on 20/08/2009
(Mature couple)
Comfortable bed - clean room - excellent breakfast
rooms need a little tlc (refurbishing) bathroom dated and small amount of mold on grouting in shower cubicle
Overall: Very comfortable and convenient for Cromer (108271504)
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