| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff |  3.7 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.5 / 5 |
4.1 / 5
Anonymous
on 09/12/2004
(Group of adult friends)
Facilities
Bit hot throughout the night and needed curtains, as there were just slated blinds
Overall: Good central location (1623009)
4.0 / 5
Anonymous
on 08/12/2004
(Group of adult friends)
Clean functional close to London centre
The rooms were very hot not adequate lifts for the amount of people staying in hotel
Overall: On the whole it was a pleasant experience the downside was the amount of time it took to check out the fact that the hotel was too warm and the lifts were inadequate for the amount of people staying, however the rooms were clean, the staff fairly helpful and the hotel is well situated for London Tourists. (1108316)
3.0 / 5
william [canvey island, United Kingdom]
on 17/08/2004
(Mature couple)
Hotel was very clean
Room was very small for 2 people although comfortable. Also it was very very hot and the air conditioning did not seem to work properly. The ice machine in the foyer also did not work.
Overall: Good location very near to theatres, shops and attractions. We enjoyed the swimming pool and our stay although one night is enough in the size of room we had. The staff were friendly and helpful with check in and supply of extra pillows. Thank you. (1210666)
3.4 / 5
Anonymous
on 17/11/2009
(Solo leisure traveller)
(108518274)
4.1 / 5
Andrew [Masnuy St Jean, BE]
on 17/11/2009
(Mature couple)
(108754470)
2.3 / 5
Wm. Barry [Edmonton Alberta, CA]
on 09/11/2009
(Same sex couple)
Thye Hotel looks really Great when you check in, the Front looks Great. The room is the smallest that I have ever stayed in.
I could not even wash my legs when I had a shower, the shower is so small, I wood hit my head on the wall, I am anly 6 feet tall. We had to walk sideways to get by our suite cases in the room. It also had an 18 inch. TV, I have never seen one as small since they invented TV's. They had to put one set of towels in the closet, for the second person. the opening to get into the shower is about18 t0 24 inches, I had to turn sideways to get into the shower. I have stayed in hotels all over Europe, and this is the Smallest Yet. We were in Room 628. They say they have 6oo rooms, they should have made it 500 and gave everone else a little more room.
Overall: I could have booke any hotel in london, I thought this would be ok. I looked throught the internet, and seen Alot Better and cheaper then the St Giles. The next time I will choose a better. I have never complained about a room before in my 64 years, I was in the Canadian Army for 20 years, and sleep in fox holes, That had more room. (108539121)
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