| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room |  2.8 / 5 |
| Overall experience |  3.1 / 5 |
| Order and cleanliness of the hotel | 3.2 / 5 |
| Guest Rating | 3.3 / 5 |
3.9 / 5
Anonymous
on 16/09/2009
(Group of work colleagues)
Overall: was a pleasant stay at the Paddington hotel,staff were friendly enough.Would stay again x (108386069)
4.7 / 5
Anonymous
on 13/08/2009
(Young couple)
(108381956)
3.0 / 5
Anonymous
on 04/06/2009
(Solo leisure traveller)
great location for the albert hall, hyde park
breakfast self service more varitey then expected.
comfortable bed,
room was on 4th floor no lift,very warm room
not enough power points, noisy could hear other quests and assume they could hear me moving around, tv had only 4 channels kept losing signal. ensuite adequate if small, checking in was chaotic would have prefered more one to one seemed quite busy.
Overall: The location of the hotel was best part, reasonable for the price, would probably stay here again for concert stay over. if you have people in your group that have disablity would not recommend as no lifts (107404964)
4.3 / 5
ANTHONY [BLAINA, GB]
on 04/01/2009
(Mature couple)
well situated for railawy
no lift i have bad legs and the hotel had no lift
Overall: enjoyed my stay well worth the money (107316460)
1.9 / 5
Anonymous
on 01/01/2009
(Young couple)
room with kitchen en suite, good customer service, helpful staff, free luggage deposit, very convenient place to stay in London (close to Paddington station and Lancaster gate underground), very warm room (overheated),safe in the room
very poor quality of room accommodation, very low quality of furnitures (looks like from charity shop, very much used), the room design didn't change from years, looks really old, mildew in bathroom, about breakfast -on the booking website wasn't specified what kind of breakfast will be served (only continental)
Overall: overall opinion was broken by really poor quality of room,on the other hand it is convenient place to stay in the middle of London. (107952396)
4.1 / 5
Jayne H [Llandysul, GB]
on 13/11/2008
(Solo leisure traveller)
Staff very friendly and helpful and the hotel is very close to Paddington station which is a bonus.
Hotels in London tend to be overheated which can make the stay uncomfortable especially when it is not really cold weather.
Overall: A nice clean hotel with nice helpful staff. (107602194)
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