| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
Had breakfast first morning and could not go back again due to poor standard of food/cleanliness.
Bed not made. Room facilities poor.
Overall: very disappointed in my opinion cost per night of stay should be around £20. (107940050)
The breakfasts were very good with good service.The staff were friendly and helpful
The room was very cramped and the so - called exclusive bathroom seemed to be available to other guests.Plumbing noises could be heard along with other noises from guests in nearby rooms
Overall: We were disappointed with the room especially as our friends were staying at a better hotel nearer the city centre for a similar price. (107390030)
Room was clean, warm and the beds were comfortable and the choice of breakfast was good. The landlord was very helpful.
Room was very cramped, en-suite very small, shower did not work properly. towels had to be changed because they were stained. Decor did not live up to the description of "beautifully decorated". Garish.
Overall: Enjoyed my visit to York. It is a very interesting and pleasant City. I found the people very friendly and helpful. (107835593)
excellent accomodation and breakfast
Overall: very enjoyable (107992883)
Food, cleanliness welcome
Overall: Excellent (107970796)
Good value for money
Hot water supply for the shower was poor. Bathroom was very small
(107505611)
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