Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.
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Unser Aufenthalt war problematisch. Positiv waren zwei Mitarbeiter, die sich dann ihren Möglichkeiten entsprechend um uns bemüht haben. Mit Ausnahme von Silvester war das Hotel sehr ruhig (Nebensaison) und in Strandnähe (3 Gehminuten). Der Wein war gut ;-)!
Es hat fast nichts wirklich geklappt: kein Frühstück (erst nach sehr nachdrücklichem Nachfragen), Toilettenspülung kaputt, kein warmes Wasser, Zimmerwechsel, abgesperrtes Hotel nach 23.00 Uhr und kein Schlüssel für die Haustüre, Zimmerservice war Glückssache (2x wurden die Betten in einer Woche gemacht, 1x das Bad gereinigt). Wir glauben, die 4 Sterne zeichnen nicht das Hotel aus, sondern gleich dieser unsäglichen Dschungelshow die Gäste, welche sich die Sterne verdienen müssen.