| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  3.1 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.0 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel |  3.5 / 5 |
| Guest Rating | 3.4 / 5 |
2.9 / 5
eamonn [dorchester, United Kingdom]
on 12/12/2004
(Mature couple)
ok
(1544143)
1.7 / 5
Alan [Preston, United Kingdom;GB]
on 07/12/2004
(Solo leisure traveller)
Overall: Check in/out times were tottaly unacceptable (1737832)
3.1 / 5
Martin [Bangor, United Kingdom]
on 02/12/2004
(Mature couple)
The standard of equipment and furnishings was good.
There was no window in room (claustrophobic). Too hot and air-conditioner was inefficient.
Overall: Well situated, good facilities, most staff pleasant and helpful, booking in took too long. (1694289)
2.1 / 5
Anonymous
on 13/11/2004
(Group of work colleagues)
reception 40 minutes queue
Air conditioning unsuitable temperature and fan controls did not affect the temperature
Overall: I arrived at reception at peak checking in time, to find one staff member at the desk and a queue through to the main entance door. it took 40 minutes + to finally get tothe front. once inside, the hotel was on the surface adeuately furnished but on deeper inspection the quality of finishings, fittings etc were quite old especially in the bathroom area, where surfaces were damaged, toilet not very clean (the flushing system didn't work properly) . the inadequacy of the Air-conditioning system to my room (which had no windows either) made my stay rather uncomfortable. I didn't sleep very well due to the heat. (1661556)
3.9 / 5
Richard [Melbourne, Australia]
on 12/11/2004
(Solo business traveller)
Large room, good bed, heating very efficient
understaffed check in, but staff trying their best
Overall: Overall good, great location, helpful staff, little help with luggage, clean. (1595534)
5.0 / 5
Richard [Wakefield, United Kingdom]
on 06/10/2004
(Solo leisure traveller)
(1435726)
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