| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff | 3.0 / 5 |
| Your room |  3.7 / 5 |
| Overall experience | 3.0 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating |  3.4 / 5 |
1.7 / 5
Anonymous
on 23/07/2007
(Young couple)
The guy at the check-in was very helpful and friendly.
TV didn't work and they didn't want to come and fix it - said they were too busy coz the hotel was overbooked. The room was dirty - someone had a dog in there and there were footprints on the white balcony walls. The beds very very uncomfortable. The air conditioning didn't work. Our room was next to some sort of interview room for groups of teenagers so there was always 50-60 teenagers hanging around outside our room waiting.
Overall: A very tired hotel with unhelpful staff. Seems to cater to group travel for teenagers. The furniture in the bar had been stacked up against the wall to make space for luggage for groups of teenagers waiting to leave. There was no room around the pool after 10 am. If you want a drink at the beach bar, you have to find someone to come and serve you and they were out of stock of simple drinks - like wine ! We wouldn't stay there again. (99466613)
4.1 / 5
Kevin [Altrincham, GB]
on 27/06/2007
(Other)
The location of the hotel was central. Hotel very clean and staff very friendly - nothing was too much trouble.
Room was on the side of the hotel but then again we didnt pay for a sea view so that was our own fault.
Overall: Booked for a 5 day break for my wifes 41st birthday and left the kids at home. Had a great time and hotel was really good - ideal for what we wanted. Down as a 4 star which is usually what we stay in however I would say a top 3 star but nevertheless the staff couldnt have been better or hotel cleaner. Breakfast was buffet style but well stocked. Hotel was central and as we had only booked B & B we had loads of choice to eat out at night in Bugibba. (99769164)
4.4 / 5
Anonymous
on 28/11/2006
(Mature couple)
Overall: Comfortable clean room. Very good price which included good buffet breakfast. Buffet evening meal available, good price if three meal tickets are purchased. Staff are very helpful. There is a car park but if you don't have a car the bus station is just a very short walk away. Short walk to sea and nearby shops, bars and restaurants. (99818737)
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