| Check-in process |  3.0 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  4.3 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel |  2.3 / 5 |
| Guest Rating |  3.5 / 5 |
2.7 / 5
Anonymous
on 13/12/2009
(Solo business traveller)
Good Location close to all ammenities
Bathroom was cold radiator does not work thus bathroom was cold
Overall: Hotel could have done with being a bit cleaner corners of the rooms have not been hovered for some time decor is also looking old and needs re freshened (108727095)
3.3 / 5
Anonymous
on 12/11/2009
(Same sex couple)
Friendly and helpful staffs and most important were able to contact by phone on every occassion regarding any issues. A fridge was delivered as an emergency for use of my medication/injections which needed constant temperature.
Not good start as no welcome staff on arrival or access to room when we arrived appx 4.00pm. Our room was over booked first night and we were allocated a room without en-suite. Feeling stressed having to shop for large packs of ice for first 2 days from local shop to keep medication cool before a fridge was delivered. I did not fully check and assumed a fridge would be available before booking. Noise from nightclub and revellers was an issue regarding noise disturbances.
Overall: Staffs polite, helpful, friendly and available by phone as and when needed. Accomodation basic but functional. Great place to stay if out all day and using only to sleep. Good local amenities everything needed within walking distance, taxi service around corner, local persons friendly with pleasant feeling of community spirit. (108617491)
4.6 / 5
Andrew [Glasgow, GB]
on 02/11/2009
(Solo business traveller)
Nice clean rooms very warm , easly located to local ammieties
(108503806)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.