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| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
3.9 / 5
Anonymous
on 09/12/2009
(Solo leisure traveller)
early check in after a long haul flight was not possible
(108592112)
5.0 / 5
Patricia [Brackley, GB]
on 16/09/2009
(Group of adult friends)
Helpful, friendly staff.
The room appeared to have been prepared for one person as there was insufficient milk, 1 bar of chocolate, 1 x robe etc. Housekeeping soon rectified the situation
Overall: It was really great !! (108882554)
3.9 / 5
Anonymous
on 17/07/2009
(Other)
Hotel staff generally good. Room OK, but sink drain a bit slow!
Hotel could not find my booking on the system at all - i.e. no record of the Active Hotels booking. So check-in took nearly 20 minutes whilst we sorted out a new booking.
Overall: OK (108695579)
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