| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.1 / 5 |
(108406270)
No SKY tv, Champions league football was on the night i stayed, would have like to have watched it the louge/bar area!
Overall: Good nights sleep. (108126274)
Clean and quiet. Polite staff. Good parking.
Nowhere to get or buy any toothpaste, deoderant etc
Overall: Fuss free, good. (108288223)
Very clean nice room. Secure parking. Plesant atmosphere. Nice check in lady. It was nice that you had fresh milk on tap at the tea/coffee section rather than the mini milk cartons. We missed breakfast , but the receptionsit was hospitable and offered us biscuits and tea. The check in lady was lovely and told us where local amenties were. She is a credit to your hotel.
A few cobwebs on stairs lamps but apart from that very clean and nice. We rang down for a spare toothbrush and razor. We got a toothbrush but not a razor. We did not like being disturbed by house keeping if we have paid up until 11am.
Overall: I think breakfast should be on until 10-11am. Housekeeping knocked on our door three times to clean the room, but we were booked until 11am at the room. I don't think a guest should be disturbed if they have paid for a room up until 11am. The check in lady was very nice when we checked in. She could not sell us a room directly we had to go online . This is not her fault as she explained there is an online quota and a desk quota. She had exceeded her desk quota. Had we not had access to the internet we would have had to go to another hotel. Fortunately we could get online via our blackberry. (108502691)
(108460163)
breakfast was poor
room was full of dust
(108961428)
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