| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room |  4.0 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel |  4.4 / 5 |
| Guest Rating | 4.1 / 5 |
5.0 / 5
Anonymous
on 27/11/2009
(Mature couple)
(108476354)
4.9 / 5
Anonymous
on 10/11/2009
(Group of adult friends)
The bed was more comfortable than our bed at home ( didn't think that was possible)The decor was lovely and of a very superior standard, The shower was powerful and everywhere was spotless, breakfast was lovely and very tasty with decent coffee which is always a real plus in my books
Overall: would definatley come back again next time we want to stay in portsmouth. This hotel made a very refreshing change from the usual flowery carpet limp shower and rickety bads of your standard B and B (108411068)
3.7 / 5
Anonymous
on 22/10/2009
(Young couple)
Hotel was very nice, great location close to the sea front
Welcome could have been warmer, breakfast a little slow (but cooked to order!)
Overall: Nice hotel, good breakfast, good location (108699982)
4.0 / 5
Anonymous
on 07/10/2009
(Mature couple)
Good front-desk service, good breakfast, great shower
Very small room, room service, i.e. replacement of tea, toiletries, poor.
Overall: Enjoyable, good location. (108999228)
3.0 / 5
Hugh [Gullane, GB]
on 06/10/2009
(Mature couple)
clean, well presented, friendly, good breakfast (when it eventually arrived).
long waits for breakfast orders to be taken and delivered. Light bulbs missing in room. Inadequate parking.
Overall: Average (108584547)
4.4 / 5
Clare [Chudleigh Knighton, GB]
on 04/10/2009
(Young couple)
The room we stayed in was lovely, bright and airy with a very comfortable bed. The breakfasts were very good too.
The check in was "uncomfortable" initially as our confirmation from Booking.com said we could check in from 2pm,but when we arrived just after 2pm we were not very welcome as the hotel only guarentee availability of rooms from 3pm!Something that would have been useful to know before check in, this is not the fault of the hotel but Booking.com.
Once this was discovered things thawed and we were shown to our room which was great.
Overall: The hotel is lovely, clean and very well decorated and designed. Breakfasts were really nice and cooked fesh with whatever we asked for. The staff were helpful and polite and helped us with whatever we needed. (108162794)
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