| Check-in process | 3.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.5 / 5 |
Very Friendly
Overall: We had a great time here, we will return to stay again (108553403)
Bed linen clean also towels. Hotel in a central location. Breakfast well cooked just a poor selection; fresh fruit bruised; grapefruit only avaiable one morning
Lounge a bit noisy for some tastes.Meals served in lounge no breakfast room.Serving staff need a little more training.
Overall: Iwas more than disappointed with this hotel,as an example of scottish hospitality I am quite embarassed. (108574695)
excellent breakfast. Staff polite.
Nobody in reception. Earplugs issued to light sleepers when music on in bar
Overall: Overall adequate for overnight. (108236221)
friendly staff, particularly enjoyed jam session
Overall: just one night but a good one (108550260)
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