| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.1 / 5 |
4.3 / 5
Anonymous
on 22/09/2009
(Group of work colleagues)
Hotel and food were very good. Short walk into the Town Centre
Had to move room on the Saturday as the room was directly above the bar and when the entertainment started it sounded as though they were in the room with us.
Overall: Really nice hotel. The staff were helpful and friendly, they moved us as soon as we complained about the noise. Would only stay here again if guaranteed we were at the front of the building and definitely not in room 8. (108476226)
3.9 / 5
Anonymous
on 28/07/2009
(Mature couple)
Close to Dumfries town centre and Hotel bar.
None really. Maybe the Hotel needs to be a bit updated.
Overall: Fine (108482589)
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