Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.
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lovely grounds,fabulous setting, beautiful house, nice room with some lovely furniture and impressive bath. friendly but somewhat distracted and disorganised welcome. on arrival I was told to feel free to use the 2 ground floor rooms (but they were like grandly furnished waiting rooms, and I can't imagine what I would have used them for!)
seemed deserted / locked up on arrival and took a long time to get an answer to doorbell. Couldn't make TV work and was told the person who knew the WiFi code wasnt available. wasnt offered any food (although to be fair wasnt expecting to eat there, and was offered breakfast the next morning, which smelled delicious)No little extras like shampoo or soap, though tea and coffee facilities were provided.