| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.4 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel |  4.7 / 5 |
| Guest Rating | 4.3 / 5 |
3.9 / 5
GORDON [HULL, GB]
on 18/11/2009
(Mature couple)
(108799145)
5.0 / 5
KEITH [CARDIFF, GB]
on 17/11/2009
(Mature couple)
(108321168)
5.0 / 5
Anonymous
on 15/11/2009
(Mature couple)
(108433081)
4.4 / 5
raymond [neston, GB]
on 06/11/2009
(Solo leisure traveller)
Your staff was excellent,friendly and efficient. Rooms were comfortable. Breakfast very good. Any questions I had were politely and efficiently answered. Very impressed.
Overall: Very friendly and professional staff. Rooms clean and comfortable. (108794965)
4.9 / 5
Andrew [Stamford, GB]
on 05/11/2009
(Mature couple)
Booking process easy.
From arrival to departure, staff very welcoming, friendly and helpful.
Room clean and comfortable.
Breakfast excellent, buffet as much as you can eat.
On day of departure, Allowed to leave luggage securely untill ready to travel.
Overall: Excellent (108306871)
3.6 / 5
Anonymous
on 28/10/2009
(Solo leisure traveller)
the room was clean and comfortable.
having to pay in advance at check in and not being able to charge food or beverages to the room and then settling your account at check out.also there should be ice machines on the guest room floors, which is usually available even in budget hotel chain properties.
Overall: the breakfast which i got at no extra charge from my priceline.co.uk booking, was very good. however since i am traveling alone, mostly for football matches but also for london tourist attractions like the british museum, i really need the assistance of a full time concierge, which would be available at the nearby hesperia victoria or victoria park plaza hotels. (108693892)
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