| Check-in process |  3.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money |  2.7 / 5 |
| Performance of staff | 3.2 / 5 |
| Your room |  3.6 / 5 |
| Overall experience | 3.2 / 5 |
| Order and cleanliness of the hotel |  3.7 / 5 |
| Guest Rating | 3.2 / 5 |
4.1 / 5
Anonymous
on 27/10/2009
(Group of work colleagues)
(108350986)
3.4 / 5
Philip [London, GB]
on 05/09/2009
(Group of work colleagues)
A pleasant hotel to stay at with friendly waiting staff.
Chaotic check-in / check-out, with original e-mail reservation lost. Then tried to charge a higher rate, and capped it all by telephoning the next day to make a 'no show' charge for not having arrived as booked!
Overall: Spoiled by the problems at the front desk (108693440)
3.0 / 5
Richard [Gauteng, ZA]
on 27/08/2009
(Group of adult friends)
(108250183)
3.4 / 5
Bob [Truro, GB]
on 21/08/2009
(Solo business traveller)
Overall: Adequate. Expensive room, compensated for by cheap food. (108131632)
3.3 / 5
Anonymous
on 16/08/2009
(Mature couple)
Good parking facilities
Black stuff coming from hot tap over bath. Rather overpriced for size of room and facilities. Room looked out onto a hillside, men clearing weeds from side.
(108943323)
3.0 / 5
Anonymous
on 13/08/2009
(Same sex couple)
Bedrooms were adequately furnished, & very clean
Reception areas are in need of refurbishment, staff were polite but didn't provide the service you would expect. The Bar was closed at 10pm, and we were told we could take drinks to our room!
Overall: Adequate, but disappointing! (108516254)
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