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Home > United Kingdom > England > Hampshire > Portsmouth > Keppels Head Hotel

Keppels Head Hotel, Portsmouth

24-26 The Hard, Portsmouth, PO1 3DT
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Summary of Guest Ratings

  • Check-in process 4.0 / 5 4.0 / 5
  • Working order of facilities / equipment 1.5 / 5 1.5 / 5
  • Overall value for money 2.5 / 5 2.5 / 5
  • Performance of staff 4.5 / 5 4.5 / 5
  • Your room 1.8 / 5 1.8 / 5
  • Overall experience 2.5 / 5 2.5 / 5
  • Order and cleanliness of the hotel 2.0 / 5 2.0 / 5
  • Guest Rating 2.7 / 5 2.7 / 5

Guest Reviews

2.6 / 5 2.6 / 5 EDGAR [AMMANFORD, GB] on 28/10/2009 (Mature couple)

Friendly and helpful staff,Good brekfast,Ideal location.

Accomodation needs upgrading.

 (108706628)

2.3 / 5 2.3 / 5 susan [groby, GB] on 18/09/2009 (Mature couple)

easy to find, car park at rear (used road instead - was more convenient) enormous room - high victorian ceilings. Had booked B+B and, as we were getting 7.00 ferry, were able to help ourselves before normal breakfast time

was obviously once a very good hotel - now needs £sssss spent on it to get it up to any semblance of modern hotel. Desperately needs the Hotel Inspector Toilet was loose on wall, carpet threadbare, shower dripped. Lift was ancient No air con, so had to have window open all night - unfortunate as room overlooked Portsmouths' bus station AND the 24 hour Bacon Buttie Cafe - where all the taxi drivers and revellers hang around all night. Probably the worst ever night in a hotel 'cos of this. Co-op supermarket next door was useful as hotel did no food apart from breakfast

Overall: Sorry Keppels Head Hotel; you just need a BIG facelift before we would stay again.  (108899173)

2.7 / 5 2.7 / 5 Anonymous on 16/09/2009 (Group of adult friends)

Location & price

Very dated

Overall: Staff were excellent  (108889581)

3.1 / 5 3.1 / 5 Anne [Guérande, FR] on 23/09/2009 (Solo leisure traveller)

A very good location,a free parking,a very nice breakfeast and the receptionnits were very pleasant and helpfull.

The standard of cleanliness could be improve, the shower's hose was leaking, the room needed to be refurnished.The television was not working.

 (108359550)

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