| Check-in process | 3.3 / 5 |
|---|---|
| Working order of facilities / equipment | 2.0 / 5 |
| Overall value for money | 2.7 / 5 |
| Performance of staff | 3.3 / 5 |
| Your room | 3.0 / 5 |
| Overall experience | 2.7 / 5 |
| Order and cleanliness of the hotel | 3.3 / 5 |
| Guest Rating | 2.9 / 5 |
Rooms were clean bright and comfortable, staff were polite and helpful. Breakfast was provided quickly and extra offered.
Only one double room available on our arrival, but we were given a family room in place of second double room that was booked.
Overall: Staff polite and helpful, very apologetic over mistake on booked rooms and adequate accomodation provided to compensate. Would stay there again. (108208433)
None, except loacality
Toilet was almost inpossible to flush, breakfast was very poor on choice also after sitting down at a set table we were asked to move to an un-set table.
Overall: We paid the exact same price to stay at other hotels and compared, the Paramount was no where near the others in value, quality etc. (108437486)
walking distance from city centre, bus stop to centre close to hotel, friendly and helpful staff, free internet connection, 24 h reception, tea and coffee facility in room, beds are OK, supermarket across street.
family room: bathroom not renovated, unclean and broken (leaking bath, hole in door, broken doorknob and toiletseat, shower not possible due to too short tube, cold water tap of sink hardly working). No shampoo or soap.
Only one lamp in room, problem if parents want to stay up later than kids.
Very basic breakfast (cereal, toast/jam), unclean cups/cutlery.
No smoke detection alarm, emergency exit downstairs locked.
Cancellation conditions: costs of one night/total booking are charged in case of cancellation/no show.
Overall: Disappointment: we expect a hotel/room to be clean, whole and safe. Bathroom not OK, bedroom reasonable. General impression: not very professional. (108993181)
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