Alcantara Guest House, Southampton
20 Howard Road, Shirley,, Southampton, SO15 5BNGuest Reviews
Summary of Guest Ratings
| Check-in process |  2.0 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff |  1.0 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 3.0 / 5 |
| Order and cleanliness of the hotel | 1.0 / 5 |
| Guest Rating |  2.6 / 5 |
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Guest Reviews
2.6 / 5
JACQUELINE [SINGAPORE, SG]
on 02/11/2009
(Young couple)
The room was spacious with good in-room facilities and the heaters within the room worked sufficiently. The bathroom was bright and clean.
I noticed the last toast on the rack had a mouldy side. I had unwittingly eaten most of it. Upon reporting to the manager on duty, she replied indignantly that she checked the rest of the loaf was fine and it was just that one slice I had.
Overall: The room was fine but service from the staff was surly. A bored teenager, devoid of smile, was manning the reception upon our checkin. (108606687)
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