| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.6 / 5 |
| Overall value for money | 4.6 / 5 |
| Performance of staff |  4.8 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.8 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.6 / 5 |
4.4 / 5
Anonymous
on 05/12/2009
(Group of work colleagues)
(108917313)
4.9 / 5
Anonymous
on 16/11/2009
(Mature couple)
Cant fault hotel or staff in any way
Pretending that the price shown outside hotel, £29 per night, was the actual price being charged at that time. I booked over the net and paid around £56 plus breakfasts. I now understand how your pricing system works.Not too happy.
Overall: Overall excellent...Even at the price I paid (108734840)
5.0 / 5
Helen [Chelmsford, Essex, GB]
on 27/10/2009
(Family with older children)
Excellent staff attention, cleanliness of rooms,with easy access to eating facilities, which were of an equal standard
We had booked through a third party, who had booked us as staying in a double room instead of a quad room. I had the hard copy of the booking. Reception dealt with it efficiently and politely. Thank you
Overall: Great value for money! Have booked for three nights over christmas at the same premier inn. (108267529)
4.1 / 5
Emily [Dublin, IE]
on 25/10/2009
(Solo business traveller)
Excellent reception, accommodation of requests
Overall: Good experience, will stay again (108178525)
4.7 / 5
Pauline [Llanwrda, GB]
on 06/10/2009
(Same sex couple)
the staff from managers to chambermaids made our stay extremely relaxed due to the
reason for our visit ( a family bereavement) the cleanliness, the atmosphere
and food were all excellent.
only 1 bad point... no phones in rooms made contacting reception very difficult
as reception is located on another floor.
Overall: We could find no fault at all. The staff were helpful, sympathetic, kind and considerate ,you have a great team at Blackburn South and in spite of a tip, we think they deserve more than a pat on the back. they got us through a stressful time and even had a good laugh. (108890200)
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