| Check-in process |  5.0 / 5 |
|---|---|
| Working order of facilities / equipment |  4.7 / 5 |
| Overall value for money | 4.7 / 5 |
| Performance of staff | 5.0 / 5 |
| Your room | 4.7 / 5 |
| Overall experience | 4.7 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.8 / 5 |
4.6 / 5
Anonymous
on 23/11/2009
(Mature couple)
Very welcoming and cheerful receptionist
Hot water could have been hotter - eg. no need to add cold water
Overall: Stayed many times in past. Predictable. Bar much more crowded and noisy than in the past. Few patrons very loud (manily due to excess alcohol). Not somewhere to go and relax over a quiet drink. I would not wish to take a young family into the bar/restuarant unlike in the past. I believe the pub opposite has closed and the patrons have migrated to the Premier Inn bar. (108644771)
4.7 / 5
Anonymous
on 16/08/2009
(Young couple)
Firendly helpfull and efficient staff, a no quibble guarantee and an enlightened outlook on business. If we had stayed at a hilton there is no way they would have let us leave without paying for our third night, premier inn did and saved us £100. Will definitely stay in Premier Inn's again.
Older hotel, all very well looked after and cleaned, just not brand spanking new. No real bad points really.
Overall: Pleasant, easy and absolutely stress free visit to Edinburgh. (108423399)
5.0 / 5
Raechelle [Cairnbulg, GB]
on 12/08/2009
(Mature couple)
HAVE MENU CHHANGE TO MEAL DEAL STARTER nd main or main and desert
Overall: HAD A GREAT STAY (108574192)
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