| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room |  1.0 / 5 |
| Overall experience |  2.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating |  3.1 / 5 |
3.1 / 5
emily [TURRIFF, GB]
on 14/09/2009
(Family with older children)
staff very helpful
did not get room I booked. I booked a quad room which was for 2 adults and 2 children . My room had a double bed and a "settee" which was not even made up on arrival. No way could it accommodate 2 adults and 2 children!
Overall: I would stay for the pure reason that it is conveniently placed and the staff did their best to rectify the problem on what was a bust night. (108645703)
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