| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  4.5 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room |  3.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.0 / 5 |
4.3 / 5
Lynn [GREAT YARMOUTH, GB]
on 27/09/2009
(Solo business traveller)
(108415441)
3.7 / 5
MAXINE [MAIDSTONE, GB]
on 02/09/2009
(Mature couple)
cleanliness and plenty of hot water
towels were hard and the shower was too small, we are average sized adults but the shower curtain stuck to the body because there was not enough room to move in the cubicle and if there was an extractor in the bathroom it did not work!
Overall: average. the reason we booked this particular hotel was because it was listed as being in St Albans, it was hard to find and was a good 10 mins from the city centre. (108387226)
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