| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.3 / 5 |
Staff courteous & helpful
Overall: Excellent (108354194)
Given room next to main road. Staff member Holly re-assigned us a room on the opposite side of the hotel, away from the main road.
Room far too hot! 24 C. Left window open overnight so got some people noise. Occupant of room above walked around in clogs (well that's what it sounded like!) waking us up at 2am. Temperature stil 22.5 C by daybreak. Not a particularly good night.
Overall: Great staff, poor nights sleep. (108568678)
Overall: Tha stay at your hotel was very good although you should tell your customers that there is a busy road next to the rooms that caused a lot of noise! Appart from that we were very pleased with our stay at the hotel. (108336248)
(108289286)
Chambre
Overall: Très bien (108673891)
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