| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  4.2 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room |  4.5 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.2 / 5 |
4.1 / 5
Stephen [Aberdeen, GB]
on 17/11/2009
(Solo business traveller)
(108128530)
3.7 / 5
Anonymous
on 28/09/2009
(Mature couple)
The hotel was clean, well equiped and easy to locate and very central in Aberdeen. The receptionists were nice and easy to speak to. The room was modern, beautifully appointed and clean.
Everything seemed to cost more money, the stay itself was very basic. Had I known the breakfast wasn't included in the price, i might have gone elsewhere. Internet access costed extra,but I think the hair dryer usage was included in the cost of the room. The booking-in paperwork was overall misleading and the receptionists took credit cards and didnt make it clear what they were doing with them. When it came to payment, the receptionist didn't make the amount to be deducted clear enough. Finally,the fire doors, although essential, made a scraping noise and banged from 7.30 am so morning sleep was impossible.
Overall: Overall, a pleasant stay, and at £124.00 for 2 persons for Thu and Fri night, not bad value for money. (108923727)
4.6 / 5
Paula [Belfast, GB]
on 23/09/2009
(Mature couple)
(108434791)
3.3 / 5
Linda [Torre De La Horadada, ES]
on 21/09/2009
(Same sex couple)
I should have asked at the time, but are all your bathrooms wetrooms fitted for disabled guests. Our bathroom was clearly taking disabled patros into account, but I have to say I would love to have been able to enjoy a relaxing bath (which in room 723 Aberdeen Jury Inn) was not available. Hoping my feed back is taken into account, and thanking you for your interest. Bearing in mind that I have taken my time to fill out your questionaire, I would be most grateful to recieve a reply with regards to my 'grievance' Kind Regards. LM
Overall: See above (108274946)
4.7 / 5
Anonymous
on 21/09/2009
(Young couple)
the staff were helpfull and were able to help us out on more than one ocasion
(108687760)
4.0 / 5
Wendy [Bradford, GB]
on 17/09/2009
(Solo business traveller)
No Room Service.
No on-site parking - the hotel was advertised as having on-site parking.
Overall: The hotel itself was good and would probably stay again if there was on-site parking (108120591)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.