| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room |  4.5 / 5 |
| Overall experience |  4.0 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 4.0 / 5 |
4.3 / 5
Richard [Llangefni, GB]
on 22/10/2009
(Solo business traveller)
(108414690)
3.1 / 5
Anonymous
on 23/09/2009
(Mature couple)
Size of room was excellent. Walk in shower was also first class.
First there was no remote control for the TV. On 2 occasions there was no hot water in the evening. Also on one day no coffee or milk was left and the overhead bed light was not working, even after reporting it, during the 4 day stay.One morning we were told there would be a 30 minute wait if we wanted a cooked breakfast.
Overall: The above points spoilt which overwise would have been a very pleasant stay. (108400669)
4.7 / 5
Anonymous
on 22/09/2009
(Mature couple)
The reception staff were extremely friendly & helpful. When we said we wanted to eat in Salisbury, they not only recommended a resturant to suit us but gave us a map of the city centre so we did not get lost.
None really. Might not suit someone looking for a night out within walking distance of the hotel.
Overall: Very comfortable room and quiet. Did not hear the train noise mentioned on the hotel details when booking. Staff were friendly and helpful. It was far enough out of town that there was no street noise. (108408554)
3.7 / 5
Anonymous
on 29/08/2009
(Mature couple)
I would certainly use the hotel again
I was initially charged twice for breakfast but this was put right immediately
Overall: A most enjoyable stay (108770794)
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