|
| Check-in process | 4.7 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.2 / 5 |
(108289957)
The staff at reception were really excellent. Very polite throughout. Also at the adjoining pub where we had breakfast.
Understandably it is impossible to have the window open beacause of the noise from the A1 and A14
Overall: We were very pleased. Thabnk you. (108405309)
The breakfast was brilliant - plentiful, hot and well presented. The staff were very helpful, friendly and cheerful.
The room was a bit too hot, and the thermostat made no difference; a bit noisy; we booked a quad room and the sofa was awful and made my back hurt; not much room on the floor with the mattress laid out for the fourth bed.
Overall: Generally good. (108174321)
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