|
|
|
|
 |
|
| Check-in process |  3.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room |  3.2 / 5 |
| Overall experience |  2.8 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 3.6 / 5 |
3.6 / 5
Sally [Bidford on Avon, GB]
on 17/11/2009
(Solo leisure traveller)
Clean room, friendly staff.
Noise from other customers at 3 am very bad. No way of contacting reception as no telephones in rooms.
Overall: Hotel fine, stay poor due to noise. Disappointed that there was no way I could alert someone to the problem. (108547115)
4.1 / 5
Anonymous
on 02/11/2009
(Solo leisure traveller)
everything was organised
Overall: pleasant stay (108455180)
2.7 / 5
Rob [Oxord, GB]
on 02/11/2009
(Other)
It was clean and everything worked.
Room wasn't equipped with the necessary and specified bedding / towels, the room was too hot and too noisy. It was gone 6am before I got *any* sleep with the alarm set for 7:30am. The pillows were awful and added to the poor nights rest.
Check in was a circus which took the best part of 30 mins before we were seen.
Overall: Clean place lay awake all night. (108864465)
4.0 / 5
denise [telford,, GB]
on 07/10/2009
(Mature couple)
It was clean, tidy and friendly.
(108985554)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.