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3 star

Premier Inn Luton Airport, Luton

Osborne Road, Luton, LU1 3HJ
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.6 / 5 4.6 / 5
Working order of facilities / equipment 4.0 / 5 4.0 / 5
Overall value for money 3.8 / 5 3.8 / 5
Performance of staff 4.4 / 5 4.4 / 5
Your room 4.2 / 5 4.2 / 5
Overall experience 4.2 / 5 4.2 / 5
Order and cleanliness of the hotel 4.4 / 5 4.4 / 5
Guest Rating 4.2 / 5 4.2 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.7 / 5 3.7 / 5 Anonymous on 15/10/2009 (Other)

 (108121248)

4.9 / 5 4.9 / 5 MARGARET [Waterford, IE] on 06/10/2009 (Same sex couple)

 (108935484)

4.3 / 5 4.3 / 5 Anonymous on 02/10/2009 (Solo leisure traveller)

 (108236117)

4.6 / 5 4.6 / 5 Patricia [Douglas,Isle of Man, GB] on 25/09/2009 (Group of work colleagues)

Derek at check in was courteous and polite. Fast check in. Very helpful as it was very late.

The bathroom looked clean but stank of stale urine.

Overall: Would use again.  (108748072)

3.7 / 5 3.7 / 5 Anonymous on 24/08/2009 (Young couple)

comfy bed, good amenities

only feather pillows, i had to buy some cotton ones as i am allergic to feather, so i did not sleep therefore we checked out a day earlier, which was not fair. also the price changed it said £70 inc breakfast on the internet and i had to pay £77 inc breakfast when we checked in and they said i was wrong. also shower to small, and need a shower you can take off to wash hair properly etc.

Overall: not bad but was disappointed with the pillow thing,and when asked at the recption, not much help.  (108914268)

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