| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff |  4.5 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating |  3.9 / 5 |
3.9 / 5
[March, GB]
on 17/11/2009
(Mature couple)
Very helpful staff
Room stat set at 23 - for us this was too low, we had no option to turn it up more. Staff gave us a mobile heater.
(108186275)
4.0 / 5
Anonymous
on 28/10/2009
(Other)
probably due to poor communication from myself I was presented with a room possessing a double bed instead of two singles (understand that this overnight stay was for two gentlemen working on a local contract!). the the person on the 'desk' quickly sorted out the problem by adding a single bed in a large disabled room.
restaurant
menu not able to offer what it was advertising. particularily frustating for a person who was trying to keep to a diet.
(108867930)
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