|
| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff |  4.7 / 5 |
| Your room | 4.3 / 5 |
| Overall experience |  4.5 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.4 / 5 |
5.0 / 5
colin [inverness, GB]
on 02/09/2009
(Mature couple)
all told a very enjoyable experience.Nice accomodation, pleasant and helpful staff and we both felt that we would definitely book with you again
restuarant food was excellent but this was marred greatly by the lack of staff on breakfast duty. This resulted in inordinate delay and many disgruntled patrons who were quite vociferous in their complaining, and rightly so. This was a shame because with even one extra staff member on duty the whole process could have been efficiently managed.
Overall: very impressed with the premises,staff and whole experience (108299247)
4.3 / 5
Anonymous
on 29/12/2009
(Young couple)
(108708157)
5.0 / 5
Anonymous
on 15/12/2009
(Mature couple)
(108654041)
4.4 / 5
Anonymous
on 10/11/2009
(Group of adult friends)
Friendly staff, handy with the restaurant/bar next door and the ice arena and cinema.
the tv aerial kept dropping out of the socket.
Overall: it was ideal for what we needed (108986539)
4.9 / 5
Graham [liverpool, GB]
on 04/11/2009
(Mature couple)
friendly staff and very good accomadation also location top notch
had 4 nights stay with premier hotels and didnt get a discount
Overall: well worth it (108851861)
3.6 / 5
Bryan [Wolverhampton, GB]
on 02/11/2009
(Solo business traveller)
On arraival, premier inn did NOT have my booking, but fortunately they had some spare rooms available, why did your booking system connect with premiers?.
(108170486)
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