| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel |  3.8 / 5 |
| Guest Rating | 4.2 / 5 |
3.6 / 5
duncan [lancing, GB]
on 14/11/2009
(Mature couple)
Great friendly staff - location for wembley arena
Room needed a much better clean - lots of moths, spiders & a couple of maggots in the bathroom!
Overall: Lucky were not squemish (108259116)
4.3 / 5
Stephen [Leicester, GB]
on 02/11/2009
(Group of work colleagues)
Breakfast excellent, Hotel very clean, staff friendly
I booked rooms inclusive of breakfast, on checking the amount to pay I was told breakfast was extra, thankfully the girl on check in was very helpful and sorted out the problem
(108493031)
5.0 / 5
Anonymous
on 29/09/2009
(Mature couple)
stayed at Greenford- Reception staff very friendly and helped us upstairs with luggage.
service in restaurant was a little slow. Seemed a little understaffed.
no bad points about the hotel although it was a little hard to find and a road sign would help.
Overall: Excellent value for money- very comfortable and well equipped room and bathroom. Breakfast at next door restaurant also good value. (108325007)
4.0 / 5
Anonymous
on 14/09/2009
(Young couple)
(108866663)
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