| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  5.0 / 5 |
| Overall value for money | 4.5 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 5.0 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 5.0 / 5 |
| Guest Rating |  4.7 / 5 |
4.4 / 5
Anonymous
on 21/11/2009
(Solo business traveller)
Efficient, booking in, friendly staff, clean, comfortable room, comfortable bed. Good food and mostly efficient friendly service.
Although I was first to arrive for breakfast on my second day, dead on 7 am, my order was not taken for 15 minutes, and did not arrive for another 15 minutes. Then it was not what I had ordered! I was subsequently late for my first appointment of the day. Oh well!
Overall: Enjoyed my stay. Comfortable, warm, good food. (108656124)
5.0 / 5
Carolyne [cardiff, GB]
on 04/11/2009
(Family with older children)
The welcome received was lovely, very helpful staff and the welcome the children was given was wonderful - they loved their little bags with activities too - a really nice touch! Thank you - happy children equalled happy parents!
Another towel for the baby would of been nice but a minor point.
Overall: Brilliant - would choose Premier Inn family rooms again. (108911815)
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