| Check-in process |  4.7 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.0 / 5 |
4.3 / 5
roger [Melksham, GB]
on 10/11/2009
(Mature couple)
adequate pillows comfortable bed
bathroom a bit run down. poor seating in room
Overall: good (108933966)
5.0 / 5
Julie [Preston, GB]
on 29/10/2009
(Family with older children)
Staff all very friendly and particularly helpful with directions! Room immaculate, absolutely no complaints!
Overall: Thoroughly enjoyed it. (108610619)
2.6 / 5
Anonymous
on 07/09/2009
(Family with older children)
Family room booked and confirmed via internet but only double room supplied, reported to reception and room changed, agreed child's bed to be made up while we were out, arrived back at hotel at 2am to find no child's bed made up. Night porter contacted who eventually provided sheets for us to make the bed ourselves. Only one towel provided for 3 people, had to contact reception in morning to get towels. Unimpressive.
(108149026)
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