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2 star

Hotel La Madeleine, Brussels

Rue de la Montagne 22, Brussels, 1000
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.9 / 5 3.9 / 5
Working order of facilities / equipment 3.6 / 5 3.6 / 5
Overall value for money 3.6 / 5 3.6 / 5
Performance of staff 3.6 / 5 3.6 / 5
Your room 3.2 / 5 3.2 / 5
Overall experience 3.5 / 5 3.5 / 5
Order and cleanliness of the hotel 3.5 / 5 3.5 / 5
Guest Rating 3.6 / 5 3.6 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

1.9 / 5 1.9 / 5 Anonymous on 22/11/2008 (Mature couple)

convenient

very noisy until early morning from owners who live above.

 (107587710)

4.1 / 5 4.1 / 5 Terence [Watford, GB] on 16/07/2008 (Solo business traveller)

 (108025427)

4.7 / 5 4.7 / 5 Anonymous on 14/07/2008 (Young couple)

Very clean, excellent central location

Room was very warm with no air conditioning.

 (97809374)

4.0 / 5 4.0 / 5 Terence [London, GB] on 23/05/2008 (Other)

 (97938460)

3.1 / 5 3.1 / 5 Anonymous on 12/07/2007 (Group of adult friends)

location

needs updating

 (99400104)

2.0 / 5 2.0 / 5 John [Newcastle upon Tyne, United Kingdom;GB] on 28/02/2007 (Young couple)

to be honest the main thing that stood out about the hotel was the fact I was able to secure a discounted rate for the weekend

the room was by no means perfectly clean. the room overlooked a dirty inner courtyard. the shower leaked and there was mould around the bath. the decoration was poor with paper peeling from the walls. the lift did not work on several occasions - the lights simply cut off when the button was pressed. baggage left after check out was not secured, and anyone was allowed to enter the room and take any bag without being checked.

Overall: an honest account of the state of the rooms would have been much more helpful - I would be loathe to pay over 85 euros per night for what was really quite poor accomodation. the vast majority of rooms have no view whatsoever and the overall feel was quite run down as opposed to charmingly neglected. I always stay in 2 star acomodation in the centre of Brussels on the 10 or so times I visit per year, and this is without doubt the worst hotel I have been in, as it lacked any of the key factors that make up for 'old rooms' - no great location, no great character, certainly no personal feel from the staff. Plenty better hotels within 800 meters for the same money.  (99074303)

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