| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.2 / 5 |
| Guest Rating | 3.7 / 5 |
Good location (near metro and rail station)
There could be wider choice of breakfast
(108306557)
Breakfast at a hotel was very good.
Overall: We were happy to staying there.Good value , Good size of room , Good location. (108933009)
nice location. tea & coffee facilities (a rarity these days!)Friendly staff
Heating was on full, so room very hot (but i could fix this)
Restaurant was not great (limited menu, uncomfortable) but there are other places nearby.
Overall: A breif, but pleasant stay (107702806)
Hotel well renovated. Excellent location close to historic city centre, Metro and main shopping steets. Staff helpful. Very comfortable and rooms a good size and very clean.
Close to busy junction which could be noisy (especially from Belgian emergency vehicles that are very loud). Fortunately renovation has included double glazig throughout so this, for us, was not a problem.
Smoking had been permitted in our room - whether it does in all rooms I do not know - and it took time to clear. Staff were helpful in this and would have moved us to another room if one had been free. The hotel was fully booked the first night we were there.
Overall: Overall a very comfortable stay. A good restaurant/Brasserie and bar is open to the public with excellent food and a good price. I would recommend it. Ideal for short term breaks - ours was mid week and it was very easy to walk into the centre or hop on and off a tram of metro to the stop next to the hotel. (97916082)
central location, old fashion charme
the continuous, intermittent illumination also during the night of the opposite building. Noisy guests all during the night.
Overall: Large room, adequate furniture but rather worn out, dented mattress. The bathroom could have been cleaned better. Adequate breakfast. (97814561)
Cosy, clean, plentiful breakfast
Noise from the street
Overall: In the price was not included the city tax which came by surprise (97374548)
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