| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
(108321285)
Staff were excellent and very helpful 99.9/100
No real bad points except the information should have included that rooms were in the chalet area were up a flight of steps. The opportunity should have been made to request a ground chalet. My wife found it difficult to climb the steps to our chalet.
Overall: Very good (108338709)
(108424686)
pleasant staff
Shower, room outside and it rained a lot
(108871388)
Quiet situation,competent staff. Good pub-style food. Good value at £40 BB double room, poor value if you pay more.
Damp and gloomy rooms
Overall: Pleasant hotel marred by damp rooms designed by the winner of the 'design a gloomy hotel room' competition. One small window, dark curtains,dark woodwork, dark furniture, dark carpet, black headboards and lights that were so energy saving it was dificult to tell whether they were on or off. If you want to read, take a torch. (108426810)
beautiful building and grounds, superb and helpful staff (especially the night porter) and a tremendous room for the cost - nice size, comfy bed, dark curtains, good facilities in the room etc.
1st room was ground floor, the person upstairs was not expecially noisy but their floor made an amazing amount of noise for just walking on it and when they turned the shower on I thought the Taliban were attacking! very, very loud and extremely annoying at 7am when you're on hols. the next room was upstairs and that was so much better, but i felt for those downstairs
Overall: Very very good. £40 is incredible value for money including the breakfast. we got this rate because we booked online but that is all i ever do so as far as i am concerned its brilliant. I would recommend you to others and definitely stay again myself (108546022)
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