| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room |  3.5 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
4.9 / 5
Kelly [NANTWICH, GB]
on 15/11/2009
(Solo business traveller)
Lovely grounds, staff very helpful, food excellent
Rooms are a little bit of a maze
Overall: Booked last minute for a local hotel to my business meeting. Very pleased, will stay again. (108514272)
5.0 / 5
Anonymous
on 01/11/2009
(Mature couple)
(108416459)
4.6 / 5
ian [huntly, GB]
on 23/10/2009
(Mature couple)
Hotel in a prime situation. Not too far but not to close to local attractions (Metro Centre, Historic Towns etc)
Hotel staff really friendly.
No sheltered area for smokers
Overall: Hotel will be my 1st choice when visiting the area. (108305257)
2.6 / 5
Derick [Choppington, GB]
on 21/10/2009
(Same sex couple)
The food was very good. Could not fault the young waiting staff.
Disabled room booked a year ago was then given to someone else, we only found out at check in. My wife was unable to get washed as she could not step into the bath.Disabled beware.Booking and haveing confirmation does not mean you will
get the room you book.
Overall: Beautiful day ruined . Letter to follow (108744493)
4.3 / 5
[spilsby, GB]
on 20/10/2009
(Group of adult friends)
staff very accomodating,nothing seemed to be too much trouble.
found the beds in twin room quite narrow. bathroom toilet seat could probably done with being replaced. also kettle provided in room, was obviously quite old, which when you have spent a goodly sum on accomodation, is a surprise and disappointment.
Overall: not a bad experience in all. (108386215)
4.1 / 5
James Dawson [Hemel Hempstead, GB]
on 15/10/2009
(Mature couple)
A very good quality hotel
Overall: Would recommend the hotel to friends and would stay again (108533183)
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