| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
4.3 / 5
Anonymous
on 07/10/2009
(Group of adult friends)
Overall: very pleasant stay would use your hotel in the future (108301795)
3.0 / 5
Anonymous
on 08/09/2009
(Young couple)
my friend had booked at the same time as me, we both got to the hotel at 3pm her room was not ready and had to stay in mine till the room was ready. got her room but was disabled even though we did no tbook a disabled room aslo when we ask how to get to get to are room there was not clear instrucgtions and took over half a hour to find the room
(108145164)
2.4 / 5
Robert [Reading, GB]
on 25/08/2009
(Mature couple)
Nice grounds, nice rooms, good food.
Noisy fellow guests from an event.
Fire alarm went off twice in the night.
No hot water.
Overcharged by £25 - they took it off when queried.
Not apologetic enough for all this.
Overall: Hotel was dominated by a party or reception - other guests felt squeezed out, and disturbance throughout the night. To cap it all, no hot water in the morning. (108738685)
4.6 / 5
Anonymous
on 20/08/2009
(Solo leisure traveller)
oganisation of wedding by staff could not have been better
felt instantly comfortable on occupying my room
Overall: could not have wished for better (107533693)
3.7 / 5
Louise [Bolton, GB]
on 11/08/2009
(Young couple)
(108413657)
4.3 / 5
andrew [Liverpool, GB]
on 09/08/2009
(Solo business traveller)
good value room at £59, nice bathroom and spacious room. helpful staff
overpriced food and drink. windows need cleaning
Overall: happily stay there again. very good breakfast but will eat elsewhere in the evening (108799394)
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